Privacy Policy

Introduction

Welcome to Dates.love! This Privacy Policy explains how Al Assistant Corp (the owner of Dates.love) collects, uses, and protects your personal information when you use our dating app. Dates.love is available worldwide, and we are committed to respecting your privacy rights in every country. By using our app, you agree to the practices described in this Policy. If you have any questions, you can always contact us using the information at the end of this Policy.

Personal Data We Collect

We collect several types of personal data to provide and improve our services. This includes:

• Profile Information: When you create a profile, we ask for information like your age, gender, interests, and answers to any in-app questions or AI interviews. You may also provide a short bio or other details about yourself.
• Photos and Media: We collect the photos and other media content you upload to your profile. This includes profile pictures and any other images or videos you choose to share on Dates.love.
• Voice Messages: If you use our voice features (such as voice messages or voice introductions), we collect and store those voice recordings. This allows us to deliver voice invites and voice chats between you and other users.
• Location Data: With your permission, we collect location information from your device. This may be your approximate or precise location. Location data helps us show you nearby matches and relevant profiles. You can always choose whether to grant location access via your device settings.
• Account and Contact Info: When you register, we may collect your name, email address, phone number, username, and a password. This information is used to create and secure your account, and to help you log in or recover your account if needed.
• Usage Data: We gather data about how you use Dates.love. For example, we may collect information on the features you use, your in-app actions (likes, matches, messages), and the dates/times of your activities. We also collect device information such as device type, operating system, and app version, as well as technical identifiers (like IP address or device IDs) for security and analytics purposes.

Sensitive Personal Data: In some cases, you might share information about your preferences or other sensitive details (for example, in your profile or interview answers). Such information is optional and totally up to you. We treat this data with extra care and only process it for the purposes you agree to (for instance, to improve matchmaking). Dates.love is intended for adults (18+), and we do not knowingly collect personal data from children.

How We Use Your Data

We use your personal data to operate, improve, and personalize the Dates.love experience. The main ways we use information include:

• Providing the Dating Service: We use your profile information, photos, and location to suggest potential matches and to show your profile to other users. For example, your age, interests, and location help us with matchmaking and profile discovery so you can meet compatible people near you.
• Facilitating Connections: The content you provide (like your bio, answers to interview questions, photos, or voice introductions) is shared with other Dates.love users as part of your profile. This allows others to discover you and helps you connect through features such as voice invites or messaging.
• Voice and Communication Features: If you send voice messages or use voice invite features, we process your voice recordings to deliver them to your intended recipients. We may also transcribe or analyze voice messages if needed for safety checks or to develop future features (for example, helping users find matches through voice).
• Improving and Personalizing the App: We analyze how users interact with Dates.love to improve our services. This usage data helps us fix bugs, enhance app performance, and introduce new features. It also allows us to personalize your experience – for instance, by showing you more relevant profiles or suggestions based on your interests and app activity.
• Safety and Moderation: Your data is used to keep Dates.love safe and respectful. We may use profile information, messages, and other data to detect and prevent fraud, spam, or any inappropriate behavior. This can include automated systems that moderate content (such as detecting fake profiles or offensive material) and our support team reviewing reports of misuse.
• Communications: We use your contact information to communicate with you about important account updates or privacy/legal notices. We may also send you app-related notifications, such as new match alerts or messages, or updates about new features. You can control certain notification preferences in the app settings. If we send any marketing communications (for example, newsletters or promotions), we will provide an easy way for you to opt out.

We will only use your personal data for the purposes described above or as otherwise disclosed to you. If we need to use your data for a new purpose, we’ll update this Privacy Policy or ask for your consent when required by law.

How We Share Your Data

We understand that your personal information is important, so we only share it in limited situations, for specific reasons:

• Sharing with Other Users: Dates.love is a social dating platform, so some of your information is naturally shared with other users. Any information you include on your profile (like your name, age, bio, interests, photos, and voice intro) will be visible to other members of the app. Likewise, when you match or chat with someone, the content you exchange (messages, voice notes, etc.) is shared with that user. Please be mindful that any information you share in your profile or communications can be seen by others on the app.
• Service Providers: We use trusted third-party companies to help us run Dates.love and deliver our services to you. These providers assist us with various operations, including:
  • Cloud Storage and Hosting: We store your data on secure cloud servers (for example, AWS or similar cloud services) so that the app can work reliably around the world.
  • Analytics: We use analytics tools (such as Google Analytics or similar) to understand how users use our app and to improve the user experience. These tools may use cookies or device identifiers to collect usage data and performance metrics.
  • Voice Processing: If we offer AI processing for voice messages or transcripts, a third-party service might temporarily process voice data to convert speech to text or analyze audio (this would be done under strict privacy controls).
  • Communication Services: We might use email or SMS providers to send verification codes, notifications, or support messages to you.
  These third-party partners only receive the information necessary for them to perform their tasks, and they are contractually obligated to protect your data and use it only for those purposes. They cannot use your data for their own marketing or any other purposes not related to providing services to Dates.love.
• App Store Platforms: If you downloaded Dates.love through the Apple App Store or Google Play Store, those platforms may collect certain information about you and your device as part of providing the app to you. For example, Apple and Google might know that you installed the app or made an in-app purchase. We may share limited data with these platform providers to ensure the app works correctly on your device, to handle payments or subscriptions, or to respond to app store requirements. This can include information like your user ID or subscription status for billing and compliance. Any data that Apple or Google collect is governed by their own privacy policies.
• Business Transfers: If AI Assistant Corp ever enters into a merger, acquisition, reorganization, or sale of all or some of our assets, your data may be transferred as part of that deal. We would ensure the new owner continues to honor your privacy rights as outlined in this Policy.
• Legal Requirements and Safety: We may disclose your information if we honestly believe that it’s necessary to comply with a legal obligation, regulation, or governmental request (for example, responding to a valid subpoena or investigative demand). We might also share data if needed to enforce our Terms of Service, investigate potential violations, detect or prevent illegal activities (such as fraud or security issues), or protect the rights and safety of our users, our company, or others. This kind of sharing will be done strictly in line with applicable laws.

No Selling of Personal Data: We do not sell or rent your personal information to third-party companies for their own marketing or advertising purposes. Your data is used only to provide and improve Dates.love and for the specific reasons described above. If in the future we consider a use of data that involves selling or sharing in a way that is not covered here, we will inform you and, if required by law, obtain your consent.

Third-Party Links and Integrations: The Dates.love app might contain links to websites or services that we don’t own or control (for example, a link to an article or an external site within a chat). If you follow third-party links, those services will handle your data under their own privacy policies, which may be different from ours. We recommend you review the privacy policies of any third-party services you interact with. This Privacy Policy only applies to data collected by Dates.love and AI Assistant Corp.

International Data Use and Compliance

Dates.love is a global service. By using the app, you understand that your personal data may be transferred to and stored on servers in countries other than your own. Specifically, our main operations are based in the United States (our company is headquartered in Miami, Florida), but we may use cloud providers or service teams in other locations. No matter where your data is processed, we apply the same privacy protections described in this Policy.

If you live in the European Union (EU), United Kingdom, or other regions with data protection laws, you have certain rights and protections under those laws. We strive to comply with all applicable privacy regulations, including the EU General Data Protection Regulation (GDPR). This means:

• We only collect and process your personal data when we have a valid legal reason to do so – for example, to fulfill our contract to provide you the Dates.love service, to pursue our legitimate interests in improving the app (after considering your rights), or with your consent (for instance, we ask your permission to use your location or to send you marketing materials).
• We will honor your privacy rights (described in the next section) such as access, correction, and deletion of your data. European users also have the right to object to certain processing or to portability of their data, as provided by law.
• If we transfer your data from the EU or other regions to our servers in the U.S. or another country, we will use appropriate safeguards to protect your information. These safeguards may include European Commission-approved Standard Contractual Clauses, which are legal agreements that ensure your data is protected according to EU standards even after transfer. We may also rely on an adequacy decision (if the country is deemed to have strong data protection laws) or other legal transfer mechanisms. Our goal is to ensure that your personal data stays secure and your rights remain protected, wherever your data is processed.
• We comply with other privacy laws as well. For example, if you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion (these rights largely overlap with those we provide to all users). Regardless of where you are, we aim to give you control over your information as described in this Policy.

If you have questions about our legal compliance or need help exercising your rights, you can contact us and we will be happy to assist (see Contact Us at the end of this Policy). We may ask to verify your identity before fulfilling certain requests, to ensure we protect your data from unauthorized access.

Data Security

We take the security of your personal data seriously. Al Assistant Corp has implemented a variety of security measures to safeguard the information you entrust to Dates.love:

• Encryption: We use encryption to protect sensitive data. For example, our app uses HTTPS to encrypt data in transit (information sent between your device and our servers). We also encrypt certain data at rest in our databases or servers, especially personal identifiers and authentication details, so that it’s unreadable if ever accessed without authorization.
• Access Controls: Our employees and contractors will only access your personal data on a need-to-know basis – for instance, to provide support or maintain the system – and only after they’ve agreed to strict confidentiality obligations. We use secure authentication methods and regularly update credentials and keys to prevent unauthorized access.
• Network & System Security: We protect our servers and network with firewalls, intrusion detection systems, and regular monitoring for vulnerabilities. We keep our software and infrastructure updated with security patches. We also perform security testing and audits of our systems to identify and fix potential weaknesses.
• Secure Storage: Your data is stored on secure servers provided by reputable cloud hosting providers. These data centers have their own robust physical and technical security measures (like controlled access facilities, surveillance, and redundant systems to prevent data loss).
• Training and Policies: Our team members are trained on privacy and security best practices. We maintain internal policies to ensure that your data is handled properly and that any potential issues are reported and addressed promptly.

Despite all these efforts, please understand that no method of transmitting or storing data is 100% secure. While we cannot guarantee absolute security, we do our best to protect your personal information. You also play a role in security: keep your account credentials (username and password) confidential and use a unique, strong password for Dates.love. If you believe your account or data may have been compromised, please contact us immediately so we can help secure your account.

Your Rights and Choices

You have control over your personal data on Dates.love. We believe it’s important that you understand and can exercise the following rights and choices:

• Access Your Data: You have the right to request a copy of the personal data we hold about you. This includes information you provided to us (like profile details and content) and information about your use of the app. We will provide this in a common electronic format. For example, you can request a summary of your profile info, messages, and other data we have.
• Correct/Update Your Data: If any of your personal information is incorrect or outdated, you have the right to correct it. Much of your profile and account information can be updated directly within the app (for instance, you can edit your bio, change photos, or update your interests). If you need to correct something that isn’t editable in the app, you can contact us and we’ll help update it so it’s accurate.
• Delete Your Data: You can request deletion of your personal data. The easiest way to do this is by deleting your account via the app’s settings, which will remove or anonymize your profile information, photos, and other personal details from our active database. If you prefer, you can also contact us to request deletion. Keep in mind, we might need to retain certain information for a limited time if required for legal obligations or legitimate business purposes (for example, records of transactions or to detect fraud), but we will let you know if that applies. In general, once you delete your account, your profile will no longer be visible to others and we will securely dispose of your personal data according to our retention policies.
• Withdraw Consent: In cases where we rely on your consent to process data (for example, precise location or receiving marketing emails), you have the right to withdraw that consent at any time. If you previously allowed location access and change your mind, you can disable location permissions in your device settings, and we will stop collecting your location. If you signed up for promotional emails, you can opt-out by clicking “unsubscribe” in those emails or adjusting your notification settings. Withdrawing consent won’t affect the processing that has already happened, but it will stop that specific future data use.
• Object or Restrict Processing: You may have the right to object to certain types of processing or ask us to limit how we use your data. For example, you can ask us not to use your data for direct marketing or to restrict processing if you believe the data is inaccurate or our usage is unlawful. In many cases, you can simply adjust your app settings to limit certain data uses (like turning off a feature), but you can also contact us with your specific request and we will review and honor it if applicable under the law.
• Data Portability: Where applicable, you have the right to obtain your personal data in a format that you can take to another service (this is called data portability). We can, upon request, provide your data in a machine-readable format if you need this.
• Non-Discrimination: We will never discriminate against you for exercising any of these privacy rights. For instance, if you request deletion of data or opt-out of certain processing, we will not treat you unfairly or provide a lesser service; however, keep in mind that some features (like finding matches near you) may not work if you do not provide certain information (like location). We will explain any necessary data so you can make informed choices.

Managing Your Information: In addition to the rights above, you can manage much of your information directly through the Dates.love app. For example, you can: update your profile at any time; link or unlink social accounts if that feature is available; or adjust your privacy settings. We encourage you to keep your information up-to-date and to use the provided tools to control what you share.

To exercise your rights or make any requests regarding your personal data, please Contact Us (details below). We will respond as soon as possible, and within the timeframe required by applicable law (for example, within 30 days for many requests under GDPR). We may need to verify your identity before fulfilling a request, to ensure we don’t disclose or delete the wrong person’s information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, we’re here to help. Please contact us through any of the methods below:

• Email: You can reach our privacy team at privacy@dates.love. This is the quickest way to get a response regarding privacy matters.
• Mail: You can also write to us at the following address:
  AI Assistant Corp (Dates.love Privacy)
  55 SW 9th Street, Suite W3709
  Miami, FL 33130
  USA

We take privacy inquiries seriously. If you contact us, we may ask for some verification information (to confirm it’s really you) and then will work to address your question or resolve your issue. For example, if you’re asking about data deletion, we might verify your identity and account ownership before proceeding. We aim to respond to all valid requests or questions as required by law.

If you’re not satisfied with our response, depending on where you live, you may have the right to contact your local data protection authority or privacy regulator. For instance, EU users can reach out to their country’s supervisory authority. We would, however, appreciate the chance to address your concerns first, so please don’t hesitate to contact us.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will notify you by updating the “Last Updated” date at the top of the Policy and, if the changes are significant, we may provide a more prominent notice (such as a push notification or an email alert). We encourage you to review the Privacy Policy periodically to stay informed about how we are protecting your information.

If we make changes that materially affect how your personal data is used or shared, we will give you additional notice and obtain your consent if required. By continuing to use Dates.love after a Privacy Policy update, you acknowledge and agree to the updated terms (to the extent permitted by law).

Thank you for reading our Privacy Policy. Your trust is important to us, and we are dedicated to safeguarding your personal data while providing a great dating experience. If you have any questions or need further clarification, please contact us at any time. Your privacy and satisfaction are our top priorities.